FAQs

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WHEN WILL MY ORDER SHIP?

Items will usually ship within 1-3 business days.

DO YOU SHIP INTERNATIONALLY?

Not yet! But I plan to offer international shipping soon. Please check back.

WHAT'S YOUR RETURN POLICY?

If you receive damaged or the wrong items, please get in touch with me within 72 hours of delivery, and I will gladly send you a replacement or issue you a refund. I know there are sometimes things beyond our control, and I will do my best to get you what you ordered and resolve the issue.

If there are any other concerns about the products you received, please send me an email at hello@leannemarkle.com with your order number and a description of the issue, and I will get back to you as soon as I can. We'll figure out a way to make it right! :)

​ART PRINTS:

I print all my artwork from my home studio in Seattle, WA.

I print on demand, using fine art, archival, acid, and lignin-free high-quality art paper. I tested lots of papers to find the best quality. My favorite paper that I use is MOAB Legion paper 300 GSM. The print quality on this paper looks like traditional media. So beautiful!

I print all my artwork from my home studio in Seattle, WA., using my high-quality professional printer, canon pro-1000.

SUSTAINABLE PACKAGING:

When I opened my shop, it was very important that have my packing as eco-friendly as possible. I did a lot of research because I'm an eco-conscious, environmentally aware shopper myself. And it's important that the products and packaging I put out into the world align with my values and love for our planet. I try my best to purchase from companies that share my values and am always looking for more ways to improve my carbon footprint!

  • I chose noissue because of their eco-friendly packaging and dedication to creating more sustainable, functional, high-quality packaging.

  • I use the Noissue water-activated tape because it is biodegradable.

  • I designed my thank you cards as mini prints and bookmarks to reuse or re-gift them. or hang up as a small print.

  • I designed tissue paper so that you can reuse it. I always love to keep pretty tissue paper and reuse it.

  • I use eco-friendly rigid cardboard mailers. They are recyclable, and by choosing a ridged mailer, I'm able to eliminate additional backing.

  • I use eco-friendly thank you stickers that I designed from noissue, printed with soy-based inks.

Other areas I'm continuing to find better solutions for:

I use cello bags to protect my art prints during shipments from any water damage. The supplier I use offers biodegradable cello bags that I'm looking to add to my shop in the future when I use up what I have. Some shop owners don't use any cover on their artwork, which I'm considering, but I had a few instances where customers had told me this plastic sleeve protected their art print when the mailer got wet. I'm still researching and working hard to find a good solution. :)